Division Head – Deaf Supports (residential)

QUALIFICATIONS: 

• Master’s Degree and 5 Years of Human Service management experience or bachelor’s degree with 8 years of Human Service management experience. 
• Experience managing multiple programs. 
• Good communication and supervisory skills 
• Excellent organizational, time management and people skills  
• Ability to work in a fast-paced environment  
• Experience supporting Deaf adults with DD/IDD 
• Computer literate (Office 365, Outlook, Word, Excel, Electronic Record Systems, HCSIS, Therap, etc.) 
• ASL Fluency 
  
  
  ROLE DESCRIPTION: 
• Support the COO in overseeing and managing the day-to-day operations of WCI’s Deaf Supports residential programs.  
• Ensure WCI’s Mission and interest of Individuals receiving supports is met.   
• Develop and implement Action Plans in response to goals and objectives of the agency.  
• Work with the COO to implement policies, procedures, and systems that promote the smooth running of agency operations.

• Staff training, development, supervision and team building 
• Ensure compliance with DDS regulations and oversight of OQE survey and certification 
• Participate in programmatic budget development/oversite including developing/updating staff schedules and review/approval of payroll. 
• Oversight of ISP process. 
• On-call duties 
• Relationship building with applicable stakeholders – individuals supported, staff, other providers, DDS/MCB, healthcare providers, families/guardians, etc.